Incidents & Regulatory Concerns In A Residential Setting

As documented and shared by ODP and many other state agencies around the US. Qualitative analysis of incidents and regulatory concerns note five reoccurring conditions that have the potential to impact mortality in the licensed residential settings including:

1. documented history of at least one similar event that had occurred in a similar setting.

2. previous recommendations by medical professionals that may not have been implemented.

3. staff on duty at the time of an incident unfamiliar with the home or residences.

4. inadequate training for staff caring for the participant’s needs.

5. Inconsistencies in the participant’s care plans.

State offices intend to work closely with providers to reduce the likelihood of recurring incidents but risks are high using traditional methods.

Data from ODP reflects the disability profile of individuals in group homes show a greater incidence of behavioral health issues including trauma, mood/anxiety disorder, psychotic disorder and neurodiversity/autism spectrum. With regard to physical disabilities, residents are more likely to have a mobility impairment, dysphagia (swallowing difficulties) and neurological disabilities including low muscle tone and seizures. Health difficulties include higher incidences of diabetes, respiratory fragility, heart disease, and age-related conditions including dementia. The ongoing problems in the industry are known and traditional methods are costing providers time and money.

With Optonome:

  1. Provider administrators and staff are able to document and view current staff clocked in at residential sites and history via their mobile phone or desktop in HIPAA compliant channels helping supervisors easily search and review events, activities, and incidents.
  2. Managers can invite other medical professionals can also document in HIPAA channels to easily share recommendations along with alerts and notifications.  Staff, family, and professions can document medical history, new prescriptions and healthcare information to ensure interested partied are notified when and where needed.
  3. Because of the ongoing turnover providers are forced to quickly train and employ staff for immediate service delivery sacrificing thorough isp training and home needs. With Optonome, staff are properly trained staff based on state regulations and offer onsite orientations customized to the needs of the home and individual support plan helping staff be familiar with evacuation routes, locations of first aid items, fire extinguishers, and any other items in the home or residences.
  4. With our built-in learning management, training courses can be customized based on the residents needs to ensure training requirements are met before providing services.   The form builder learning management system allows providers to create ongoing quizzes only and on the fly ensuring staff is trained in changes in the ISP and behaviors as needed.
  5. It is very difficult to make sure care plans are updated as needed. Optonome helps providers to document and notify changes in care plans for all team members before they become officially recorded by support coordinators in order to properly train staff and ensure ongoing compliance without the burden of 3rd parties or further incidents.