Accessing Your Team Settings

1) After registering, a personal team is created for you, named after your email address. This team is for your friends and family. To access your personal team settings click the gear icon on the user dashboard to access your user settings click on “My Teams” as shown in Fig. 1

Fig. 1


2) After clicking on “My Teams” view available teams then click on the “Edit Team” icon to access your owned team(s) as shown in Fig. 2 or you may create a team.

Fig. 2


3) Edit Team Screen as shown in Fig. 3 has four sections for easy accessibility.

Section 1 allows you to change your team name or logo or avatar for the team.

Section 2 allows you to add or remove team members and designate manager roles allowing other users you invite to your team the ability to create new forms or channels for the team.

Section 3 allows you invite new team members and designated managers of the team. Managers are able to create forms for other users to complete while in channels of the team.

Section 4 allows you or a designated manager of the team to create channels and invite other users who are a part of the team, Optonome application (non-team members) or non-Optonome users into a channel via email.

Fig. 3

When changing the name of your team simply edit the “Change Team Name” field and click on the green “Update” button



To go back to the dashboard from settings Click on Arrow as shown in Fig. 4.

Fig. 4

Creating A New Team

Creating a team allows managers to designate roles to other team members and quickly monitor updates across all team channels via Optoome’s advanced searching and retrieving features.

Step 1 – After login view dashboard as shown in Fig. 1 and click on the setting gear in the bottom left corner.

Fig. 1


Step 2-View settings menu as shown in Fig. 2 and click on “My Teams”

Fig. 2


Step 3– View “My Teams” screen and click on “Create a new team” as shown in Fig. 3

Fig. 3


Step 4 – Input Team Name and click on the green”Create” button as shown in Fig. 4

Option to Upload an avatar or logo

Fig. 4



Step 5 -Optional – After the creation of the new team, your team will be listed under “Owned”  as shown in Fig. 5. You may then edit the team settings as shown.

Fig. 5

User Dashboard

Optonome community viewWelcome to your personal dashboard based on your current location (You must allow your device to access your location). You will be presented with a local community map (as shown) populated with transportation information, businesses, restaurants, and shops.

From this screen, you are also able to access your calendar, Quick Notes, Emergency team channel, notifications, training courses via the bottom right corner (book icon), team settings via your avatar top left corner (gear icon) or real-time communication channels via the bottom center (double arrows).



Beacon Sensors

Integrated Beacon Sensors

Each installed beacon verifies the location of both patients and staff while actively using Optonome within any brick and mortar home, facility, hospital, workplace or business. Optonome uses Beacons as an added layer of security and transparency when receiving and providing human services in any location around the world. Beacons give families, health professionals, supervisors, managers, and local governments with permission the ability to access and view sensitive behavioral, financial or protected health information (PHI) based on location inside a home or facility. Each beacon has a Bluetooth® Low Energy Transmitter. It allows Bluetooth devices to broadcast or receive tiny and static pieces of data within short distances inches up to 100 feet.



When actively using Optonome, smart devices interact with these beacons within distance helping document and verify information related to tasks based on location.


  • If there are any incidents, certified investigators can accurately verify whereabouts of staff within the home, tasks completed by staff, regulation requirements documented to reduce allegations of fraud, abuse, and neglect. Support professionals can access, view, be notified or train based on location in a home community or workplace setting.


If the healthcare professional forgets to administer medications or complete an activity related to the healthcare of a patient. Optonome beacon sensors can verify the location of the professional as it related to the timely needs of the patient and either prompt to complete or find someone who can complete the task on time.



For example, during a renovation project, a project manager can manage multiple sites and workers to ensure punch list items are completed on time.


Join the discussion in our public smart home channel

Staffing For Healthcare

One of the most difficult things to do in 2018 and it is costing the home healthcare industry billions!

Staffing for 24-hour care can be exhausting because of the costs associated with screening, hiring, training and managing staff using traditional methods. The typical healthcare agency tends to hire an HR executive to manage these tasks which will become redundant as staff leave the workplace as early as one week after hire.  The home healthcare industry is broken and there is no solution in sight!

Optonome was built to overcome the problems that arise when using traditional methods and recreate a home health industry that will give families peace of mind and help healthcare agencies save time and money when supporting more people. Our value proposition for the home health industry resolves the turnover problem and help schedule staff for healthcare at a fraction of the costs based on availability, experience and individual support plan.

  1. Automatic screening of potential staff based on state regulations (FREE)
  2. Ability to upload courses to offer personalized online courses to the staff at no additional cost (FREE)
  3. Training courses reviewed by county officials helping train and certify family, friends and local community support professionals to document and care based on ISP and BSP.(FREE)
  4. Badging system to proactively track ongoing training requirements and match staff experience to individual support plans (ISP) for establishing rapport while supporting all behavioral healthcare needs (Included in monthly fee no extra cost)
  5.  One solution including on-demand scheduling, HR and payroll (coming soon)



A Glimpse into Optonome’s DSP Credentialing program (DSP123)

Several resources are available for someone interested in becoming a Direct Support Professional (DSP). Many of these resources require that you be endorsed or sponsored and are typically not found in one place. Optonome is making it easier to get the training job seekers desire and jobs they deserve to help resolve the DSP Crisis.

Read More…

The Implications of an Industry in Peril

There’s been so much written about the Direct Support Professional workforce crisis. The most compelling and comprehensive document was explained by the President’s Committee for People with Intellectual Disabilities in a 2017 report America’s Direct Support Workforce Crisis: Effects on People with Intellectual Disabilities, Families, Communities, and the U.S. Economy.

Read More…

Finding The Right Solution

Hiring and Training Direct Support Professionals (DSPs)

Every year there is a growing demand for Direct Support Professionals (DSPs) within an industry plagued with high turnover rates. “In 2003, according to the US Department of Health & Human Services, there were 874,000 full-time DSPs assisting individuals with intellectual disabilities, autism, and/or behavioral health concerns in various settings.[1]” It is estimated that by 2020 the demand for DSPs will increase to 1.2 million, which is a 40 percent increase in little more than 17 years. We are in a DSP Crisis!


Read More…

Free training and job placement for Direct Support Professionals

Do you like helping others? Employers have openings for people who want to do the important work of supporting adults who have special needs.

To prepare candidates for employment as a Direct Support Professional, Optonome has developed a free direct support professional certification program (DSP123) based on state Regulations currently available in Pennsylvania. 

Read More…

The Role of the Program Specialist

A Program Specialist, also known as autism specialists or applied behavioral analysts, ensure that the services outlined in the individual support plans are executed upon and within compliance. They serve as the liaison between the individual receiving care, their families/caregivers, physicians and internal and external agencies. Read More…