Optonome is an easy to use mobile application and can be used for communication, training or management based on state regulations. Optonome allows home healthcare providers to reduce risk and afford value-based healthcare. Without the risk of abuse, fraud or neglect, home healthcare providers using Optonome can receive more referrals, pay staff more per hour and create affordable housing opportunities for those in need. Home healthcare providers can easily sign up and hire certified direct support professionals (DSP) already trained and ready to provide healthcare services no matter the location.
Channels are created to communicate: healthcare information, behavioral data, financial transactions, pictures with friends, moments with family members, emergency situations, meetings, healthcare needs, event updates and anything else you can think of!
By accessing the curtain from any channel screen which we will go over in this post.
Step 1 – Go to your channel screen from the dashboard as shown in Fig. 1.
Step 2 – Click on the curtain to view channel options as shown in Fig. 2.
Step 3 – View channel options in open curtain as shown in Fig. 3. You may access a member list, invite users, create a new channel and view channels of teams.
Step 4 – Click on “New Channel” as shown in Fig. 4
Step 5 – Edit new channel settings as shown in Fig. 5. Your options are as follows
Pick which team to associate with the new channel
Rollup Channel – Ability to group channels for easy searching (Coming Soon)
HIPAA Compliant: Members entering the channel to verify their location is within1969 feet/ 600 meters/.3 of a mile before accessing the channel with more accurate location verification if the user makes an update in the channel. Ex. Healthcare Information or Financial transactions
Invite: Members can access the channel from anywhere with an invite without a need to verify location. Ex. Any messaging between family, friends, contractors, businesses, events attendees, managing documents, sharing forms for completion with temporary users (most used).
Public with GPS: Anyone registered in Optonome.com can search and view the channel if they are within 1969 feet/ 600 meters/.3 of a mile of the location you enter. Ex. Live event or meeting updates, neighborhood updates or emergencies exclusive to people within 1 mile.
Public without GPS: Anyone registered in Optonome.com can view the channel. Ex. customer service for small businesses, share events and updates of business to the world, share birthdays or random events.
Address – Used to verify users in HIPAA compliant and public with GPS channels.
Step 6 – Click on “Create” button to create the channel. You may create as many as you like following Steps 1-5. Click the blue “Done” button when finished to go back to the channel screen.
Optonome gives users the ability to quickly communicate and share information. All information on Optonome is shared based on the creator of the channel. Creating a Channel helps ensure security by replacing email and text messaging with instant messaging secured by location, beacons sensors, HIPAA compliant servers. Optonome makes it easy for friends, family, staff, third parties, service workers, advocates, community members, emergency personnel, or any team of interest can access channels from the dashboard (Fig. 1) with permission.
While in the channel view there are many options available. To leave the channel view and return to the dashboard, click on the lock in the top right corner as shown in Fig. 2 .
If you want to Invite someone to a channel without making the user a part of your team please the following instructions. Example users that you may want to invite directly into a channel include a potential employee, 3rd party medical professional on a temoporary basis, certified investigator, doctor, contractor completing a task or even a landlord.
NOTE invite permissions are based on the type of the channel and role of the user in the channel.
Step 1 – From the dashboard, access the curtain from the specified channel (Fig. 1)
Step 2 – Double check channel and click on Invite as shown in Fig. 2
Step 3 – Enter desired email address and press enter to highlight each individual contact. When done click send and done.
1) After registering, a personal team is created for you, named after your email address. This team is for your friends and family. To access your personal team settings click the gear icon on the user dashboard to access your user settings click on “My Teams” as shown in Fig. 1
2) After clicking on “My Teams” view available teams then click on the “Edit Team” icon to access your owned team(s) as shown in Fig. 2 or you may create a team.
3) Edit Team Screen as shown in Fig. 3 has four sections for easy accessibility.
Section 1 allows you to change your team name or logo or avatar for the team.
Section 2 allows you to add or remove team members and designate manager roles allowing other users you invite to your team the ability to create new forms or channels for the team.
Section 3 allows you invite new team members and designated managers of the team. Managers are able to create forms for other users to complete while in channels of the team.
Section 4 allows you or a designated manager of the team to create channels and invite other users who are a part of the team, Optonome application (non-team members) or non-Optonome users into a channel via email.
When changing the name of your team simply edit the “Change Team Name” field and click on the green “Update” button
To go back to the dashboard from settings Click on Arrow as shown in Fig. 4.
Welcome to your personal dashboard based on your current location (You must allow your device to access your location). You will be presented with a local community map (as shown) populated with transportation information, businesses, restaurants, and shops.
From this screen, you are also able to access your calendar, Quick Notes, Emergency team channel, notifications, training courses via the bottom right corner (book icon), team settings via your avatar top left corner (gear icon) or real-time communication channels via the bottom center (double arrows).
Each installed beacon verifies the location of both patients and staff while actively using Optonome within any brick and mortar home, facility, hospital, workplace or business. Optonome uses Beacons as an added layer of security and transparency when receiving and providing human services in any location around the world. Beacons give families, health professionals, supervisors, managers, and local governments with permission the ability to access and view sensitive behavioral, financial or protected health information (PHI) based on location inside a home or facility. Each beacon has a Bluetooth® Low Energy Transmitter. It allows Bluetooth devices to broadcast or receive tiny and static pieces of data within short distances inches up to 100 feet.
When actively using Optonome, smart devices interact with these beacons within distance helping document and verify information related to tasks based on location.
If there are any incidents, certified investigators can accurately verify whereabouts of staff within the home, tasks completed by staff, regulation requirements documented to reduce allegations of fraud, abuse, and neglect. Support professionals can access, view, be notified or train based on location in a home community or workplace setting.
If the healthcare professional forgets to administer medications or complete an activity related to the healthcare of a patient. Optonome beacon sensors can verify the location of the professional as it related to the timely needs of the patient and either prompt to complete or find someone who can complete the task on time.
For example, during a renovation project, a project manager can manage multiple sites and workers to ensure punch list items are completed on time.
Join the discussion in our public smart home channel